Delete Leads in Marketo but not in SFDC | Community
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Tara_Rowe
Tara_Rowe
Level 5
November 4, 2016
Question

Delete Leads in Marketo but not in SFDC

  • November 4, 2016
  • 1 reply
  • 2074 views

Hello,

We are testing in sandbox deleting and updating leads to see how the sync is working after putting a flag in SFDC to hide leads. It was great until I went to delete the lead in Marketo and it then deleted in SFDC. We want the lead to stay in SFDC but delete from Marketo. Is there a way we can do this?

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1 reply

Chris_Johnston
Chris_Johnston
Level 6
November 17, 2016

Hi Tara, you can definitely do this. I am guessing you are deleting from lead database, but you should delete them through a list where you can add the flow step delete lead and set if you want to remove from CRM or not.

    Chris_Saporito
    Chris_Saporito
    Level 7
    November 17, 2016

    You will need to work with a SFDC Admin to set a field that will not allow the contact to sync back to Marketo. For example, we have a "Deleted from Marketo" field that gets check-marked when we delete them from Marketo. Our SFDC admin set it up within Salesforce to stop anyone with that field check-marked from syncing to Marketo.

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