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Anonymous
August 22, 2017
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Delete Leads - All People

  • August 22, 2017
  • 1 reply
  • 1993 views

I have deleted several Leads from our database via a Smart Campaign. When I use a Smart List with no filters to look at all contacts, the database does not contain those deleted contacts. However, when I click on All People in the System Smart Lists, the database shows several thousand more than my Smart List with no filters. I want to be sure those Leads are entirely deleted in order to avoid reaching our contact database limit. Please let me know how Marketo tracks the number of contacts in our database, as well as how I can be sure deleted Leads are entirely removed.

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Best answer by Emmanuelle_Biss

Hello,

If you did some cleanup in the leads, you would see it on your graph when opening Marketing Activities

And you will see your new number of total leads when looking at you Database overview

This will confirm that you indeed deleted the leads from your database.

Hope this helps!

Emma

1 reply

Emmanuelle_Biss
Emmanuelle_BissAccepted solution
Level 4
August 22, 2017

Hello,

If you did some cleanup in the leads, you would see it on your graph when opening Marketing Activities

And you will see your new number of total leads when looking at you Database overview

This will confirm that you indeed deleted the leads from your database.

Hope this helps!

Emma

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