Deactivated Triggers | Community
Skip to main content
January 17, 2014
Solved

Deactivated Triggers

  • January 17, 2014
  • 5 replies
  • 1652 views

Was wondering how to toggle the activation state of a trigger?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by
Just go to the Schedule tab and click activate/deactivate button.

5 replies

Accepted solution
January 17, 2014
Just go to the Schedule tab and click activate/deactivate button.
January 17, 2014
Hi Andrew,
Michael is exactly right.

You can also verify a Campaign is active because the Light Bulb icon for that campaign will be yellow.

Will
January 17, 2014
Gotcha. And thank you!

Also, when I go to the Schedule tab it's only showing a 'deactivate' button even though it shows under the 'Trigger Activation History' that the trigger was deactivated. Is this to be expected?
January 17, 2014
This could be a lag in the Activation History. From the screenshot you just attached, you can see the Campaign Status is Active.

I would recommend to go back to the main page of the campaign and refresh your browser. Hopefully, the most recent activation history will be an activated.

Will
January 17, 2014
Gotcha. Wound up deactivating the trigger and subsequently reactivating the trigger and now the Activation History correctly reflects the status of the trigger!