Date Token Wait Step Bug | Community
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November 16, 2016
Question

Date Token Wait Step Bug

  • November 16, 2016
  • 2 replies
  • 1757 views

Hi There has any one seen this before:

The flow step says 'Before'

Within the token its 'plus'

Im quite concerned about this. It intent is to be after the date.

If anyone can please wade in, it would be much appreciated, it would have severe negative consequences if it was sent before and not after.

Thanks

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2 replies

November 16, 2016

I have done some testing to see if the flow is actually affected by this. I can confirm it is.

The campaign is sending the email before not after as it should.

SanfordWhiteman
Level 10
November 16, 2016

Ugh. Same prob if you create a new Wait step with the same parameters? (Don't delete the old one so you can show it to support.)

November 16, 2016

Hi Sanford.

I have tried it across the entire instance and it appears to be systemic.

SanfordWhiteman
Level 10
November 16, 2016

I'd be going to Support ASAP. I don't see it in my primary instance but who knows when it could be introduced.