Date of Activity in minutes not supported? | Community
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Sid_Patil
Sid_Patil
Level 2
December 24, 2018
Solved

Date of Activity in minutes not supported?

  • December 24, 2018
  • 1 reply
  • 4089 views

Hello All,

I was setting up Smartlist where I am tracking visitors across multiple webpages. For one of the filters, I usually used Date of Activity in past 10 minutes.

Reading through some old posts, I see Marketo does not support minutes granularity in Date of Activity constraint. Do we still see this lack of support?

     If yes, all my filters have been setup at Minutes granularity, how does Marketo react to this incorrect setup -- Ignore it or (Fail on that filter step and ultimately do not qualify anyone to that smartlist) ?

Thank you All!

Message was edited by: Sid Patil

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Best answer by SanfordWhiteman

Minutes are supported.  Under load, you can't be sure whether an activity will be logged at the 9-minute mark or 11-minute mark, but that doesn't undermine the feature as a whole. Seconds granularity does not work.

many-a-times, I can see myself qualify but struggle to see anyone else do

Without knowing more about what you're triggering on it's impossible to know why you'd be struggling.

You could post shots of your Smart List and compare to the Activity Log on leads you think should've qualified.

It would also be good to provide links to those old posts to see exactly what they were referring to.

1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
December 24, 2018

Someone informed me Marketo does not support minutes granularity in Date of Activity constraint.

Who was that someone, though?

If yes, all my filters have been setup at Minutes granularity, how does Marketo react to this incorrect setup -- Ignore it or (Fail on that filter step and ultimately do not qualify anyone to that smartlist) ?

Testing will easily show what happens in that "incorrect" setup.

    Sid_Patil
    Sid_PatilAuthor
    Level 2
    December 24, 2018

    Haha my apologies @Sanford Whiteman​. Edited my question

    I have been trying to improve my testing skills and many-a-times, I can see myself qualify but struggle to see anyone else do. Puts me in some trouble when I am doing the final reporting. So, always looking out for ways/ideas on how people do the testing themselves and learn.

    One day hopefully, I will be the one helping people out here

    SanfordWhiteman
    SanfordWhitemanAccepted solution
    Level 10
    December 24, 2018

    Minutes are supported.  Under load, you can't be sure whether an activity will be logged at the 9-minute mark or 11-minute mark, but that doesn't undermine the feature as a whole. Seconds granularity does not work.

    many-a-times, I can see myself qualify but struggle to see anyone else do

    Without knowing more about what you're triggering on it's impossible to know why you'd be struggling.

    You could post shots of your Smart List and compare to the Activity Log on leads you think should've qualified.

    It would also be good to provide links to those old posts to see exactly what they were referring to.

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