Data Value Change trigger vs. net new lead | Community
Skip to main content
Community Advisor
July 21, 2015
Solved

Data Value Change trigger vs. net new lead

  • July 21, 2015
  • 1 reply
  • 2457 views

I have a trigger to run every time a field is changed, but I'm wondering if when the initial lead is created if that's not triggering because it didn't "change" it just "was".  If so, how do you recommend I set my triggers to capture both a 'data value change' as well as a data value set?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by

Hi JD,

For the lead scoring campaigns I have set up as triggers, I normally listen for data value changes OR new lead is created.  When you have two triggers in the smart list of a campaign, they act as or statements.  This should capture net new leads and existing leads where data changes.

Thank you,

Courtney

1 reply

Accepted solution
July 21, 2015

Hi JD,

For the lead scoring campaigns I have set up as triggers, I normally listen for data value changes OR new lead is created.  When you have two triggers in the smart list of a campaign, they act as or statements.  This should capture net new leads and existing leads where data changes.

Thank you,

Courtney

JDNelson1Community AdvisorAuthor
Community Advisor
July 21, 2015

if you do 'lead is created' how would you limit it to a certain field? I'm

trying to track UTMs and not every lead will have them, so it would be

overload if we ran it through the UTM track knowing there weren't any

values...

JD Nelson //

MindjetDemand Generation Manager // office 415.229.4236 <415.229.4228>

1160 Battery Street East, 4th Floor, San Francisco, CA 94111

LinkedIn <https://www.linkedin.com/pub/jeff-jd-nelson/10/379/823>

On Tue, Jul 21, 2015 at 3:12 PM, Courtney Marshall <

Kenny_Elkington
Adobe Employee
Adobe Employee
July 21, 2015

Hi JD,

You'll want to apply both triggers a Courtney noted, and then add the attribute filter for the field you're looking for to filter only to new leads which have the desired value for that field.