Data Value Change Flow with No Results! | Community
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A
Anonymous
February 15, 2013
Solved

Data Value Change Flow with No Results!

  • February 15, 2013
  • 7 replies
  • 1898 views

Hi guys,

I'm trying to do some Lead Source data clean up on leads and when I create a Smart Campaign with a Change Data Value flow step, I get all the leads that I need qualifiying for the smart list.

But after I run the campaign, the Results tab are mysteriously empty and none of the data is actually changing.

What could be the problem??


Thanks!

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Best answer by
Hi Grant. Check if the Lead Source field is blocked for updates.

7 replies

A
Anonymous
Accepted solution
February 15, 2013
Hi Grant. Check if the Lead Source field is blocked for updates.
A
Anonymous
February 15, 2013
I should have said that I already checked the "Blocked for Updates" settings on the field, and nothing was checked - ie it's not blocked there.
A
Anonymous
February 15, 2013
Understood. Your "results" comment should have clued me in on that.

Is campaign in progress in the Campaign Queue under marketing activities?
A
Anonymous
February 15, 2013
The campaigns complete and none are in queue. They just don't actually do anything :(
A
Anonymous
February 19, 2013
Just circling back with you. Did you resolve this?

A
Anonymous
February 20, 2013
Thanks for following up. Apparently in that same section (field management) there was a an additional field that was blocking updates. It was source (not lead source, which I changed). I unselected block field from updates, and reran the campaign and it worked! Good to know in the future. 
A
Anonymous
February 20, 2013
Oh! Makes sense.. Glad you resolved it.
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