Data quality scoring of Phone Numbers - specifically international | Community
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SuzyV
Level 1
August 18, 2020
Solved

Data quality scoring of Phone Numbers - specifically international

  • August 18, 2020
  • 2 replies
  • 2075 views

we have run into some issues with our Data Quality scoring that looks at specifically formatted phone numbers and determines if the criteria is met.    Currently we're unable to require country codes on our Marketo forms (we don't think there's a way to do that) so if people submit their phone numbers without country code, they are failing the DQ scoring.


Is this something anyone else is dealing with and if so, do you have thoughts on how best to tackle/address?

 

TIA

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Best answer by SanfordWhiteman

You can require country codes on the form side, just use a String field w/a pattern mask. 

2 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
August 18, 2020

You can require country codes on the form side, just use a String field w/a pattern mask. 

Jay_Jiang
Jay_Jiang
Level 10
August 19, 2020

alternatively, call a webhook to an external service that standardises phone numbers and score afterwards

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