Daily Email Limits, by calendar day or 24h clock? | Community
Skip to main content
gkrajeski
gkrajeski
Level 10
August 28, 2014
Question

Daily Email Limits, by calendar day or 24h clock?

  • August 28, 2014
  • 2 replies
  • 1159 views
My team would like to know if the daily email limit is based on 24hr clock, or calendar day.  
 
It does not specify anywhere on the community that I could find or in this article: https://community.marketo.com/MarketoArticle?id=kA050000000LAoDCAW
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

A
Anonymous
August 28, 2014
WARNING: I am not an employee. I don't have the correct answer. But if I were to guess, I'd say it's a calendar day as defined where Marketo's initial data center resides. My assumption is 12-12 PST. 

I don't know for certain, but I doubt that they are simultaneously calculating for billions of leads whether over 24 hrs have X number of emails had been sent. It just seems more memory efficient to do calendar day/week.
    Kenny_Elkington
    Adobe Employee
    Kenny_ElkingtonAdobe Employee
    Adobe Employee
    August 28, 2014
    Adam is correct that it is calendar day, except that the window is based on instance time, and not on data-center time.
      Terms & ConditionsAccessibility statement

      Loading footer...