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A
Anonymous
March 6, 2015
Question

Customize Interesting Moment Email Alert Template

  • March 6, 2015
  • 2 replies
  • 1502 views

We have just set up and tested out Interesting Moments. I received an email alert from an Interesting Moment that I had subscribed to which looks like it was created previously by Marketo using a standard Marketo template. Is there anyway for me to customize the design of the template myself? If so, where can I find it in Marketo?

Thanks!
Bethany

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
March 6, 2015

Interesting Moments don't send alerts...unless you added a Sales Alert step to the IM flow.
 

Did you setup something else to Send Alert by email?

A
Anonymous
March 6, 2015
Hi Josh,

I probably should have explained that we use SFDC and have installed the Sales Insight panel. Next to each Interesting Moment listed in the panel, there is an option to subscribe to email alerts for certain kinds of Interesting Moments.

I have done nothing further to create any type of flow or email alert. This seem to be built in when I tested this functionality today.

Thanks,
Bethany
A
Anonymous
July 6, 2015

Bethany, did you ever figure this out?  I have the same question.

A
Anonymous
July 6, 2015

Hi Brian - Yes I spoke with Marketo Support. You cannot customize these templates.

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