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Robert_Whited
Level 2
February 4, 2015
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Custom Object Sync

  • February 4, 2015
  • 1 reply
  • 1285 views
I have synced several custom objects from our Salesforce to Marketo. I need to "Disable Sync" on one of them and “Edit Visible Fields” in another. My admin page shows those two options greyed-out on both of the custom objects I'm trying to work with. Any ideas why?

Thx!

Robert Whited
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Best answer by
Hey Robert, 

If these buttons are greyed out, the object is currently in use in a smart list or smart campaign. You'll need to remove all those references in order to disable sync or edit visible fields. 

KB article: https://community.marketo.com/MarketoArticle?id=kA050000000LJSCCA4

1 reply

A
Anonymous
Accepted solution
February 4, 2015
Hey Robert, 

If these buttons are greyed out, the object is currently in use in a smart list or smart campaign. You'll need to remove all those references in order to disable sync or edit visible fields. 

KB article: https://community.marketo.com/MarketoArticle?id=kA050000000LJSCCA4
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