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A
Anonymous
February 21, 2017
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Custom object data via token

  • February 21, 2017
  • 2 replies
  • 8731 views

Can I access custom object data via a token? Could not find any info in the docs and got an error in my smart campaigns.

The custom object is tied to the lead via id, how can I reference that lead's instance of the object?

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    Best answer by SanfordWhiteman

    You can't access COs as tokens in a simple Flow context, only in a Velocity context.

    2 replies

    SanfordWhiteman
    SanfordWhitemanAccepted solution
    Level 10
    February 21, 2017

    You can't access COs as tokens in a simple Flow context, only in a Velocity context.

    A
    Anonymous
    February 21, 2017

    Well that's a bummer.

    Thanks for the quick response.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    February 21, 2017

    What are you trying to do exactly?

    Amanda_Thomas6
    Amanda_Thomas6
    Level 8
    June 14, 2017

    Can you access tokens in the email editor setting? I'm trying to use a few fields form the custom object in an email alert. object is "RV Member". I would think token looks like {{RV Member.Phone}}, but I can't find the token within the email editor. (When you go to insert token, and search the dropbox.) Would I just type that into the email?

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    June 14, 2017

    You have to use a Velocity (Email Script) token. Pick your object + properties from the right-hand-side tree of the Script Editor, then it will be available for output and/or further processing.

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