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A
Anonymous
March 10, 2015
Question

Custom Activity Fields in "Activity is Updated" Trigger?

  • March 10, 2015
  • 2 replies
  • 1096 views

Can custom SFDC activity fields be used as constraints in the "Activity is Updated" trigger?  Similar to how you can reference custom fields on the "Opportunity is Updated" trigger.

Thank you!

Austin 

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2 replies

Adam_Vavrek1
Adam_Vavrek1
Level 8
March 10, 2015
Hi Austin,

You can filter on whether there has been an Activity logged but you cannot enter constraints based on type, such as Email, Meeting, Call, etc. You can enter other constraints such as Owner, Priority, and Date.
    A
    Anonymous
    April 16, 2015
    I'm trying to create an email that goes out when a voicemail is left to a lead. In SalesForce, this is captured by logging a call (activity) and placing either "lvm", "vm", or "voicemail" in the subject.

    Using the Activity is Logged trigger, I hope to accomplish the above. However, when actually logging a call in SalesForce, the trigger does not fire. 

    The activity is captured in the sync, as I can see the Activity in the Activity Log of the lead.
    Can't figure out what I'm doing wrong.

    Thanks - Greg
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