CTA Text and Link not showing in text version for Email 2.0 | Community
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pavel_plachky
pavel_plachky
Level 5
August 19, 2016
Solved

CTA Text and Link not showing in text version for Email 2.0

  • August 19, 2016
  • 1 reply
  • 3453 views

After switching to Email 2.0 and using the starter templates (which by the way are really awesome), I am finding out that the CTA (text and links for the buttons) do not show up in the text version of the email. For example, I create a brand new email using the Sophia starter template, the text version has all the copy, but not the links to be clicked. If a user then opens the text version of the email, they would not know where to go to take advantage of the promotion. This IMO defeats the purpose of having the text version. Am I missing something or do I need to re-design all the buttons in the template with my own HTML in order to have links automatically show-up in the text email?

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Best answer by Grégoire_Miche2

Hi Pavel,

The Sophia Starter template uses variables for the CTAs. Variables are not populated in the text version, as I documented here: Email editor 2.0 is leaving room for a v2.1

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
August 19, 2016

Hi Pavel,

The Sophia Starter template uses variables for the CTAs. Variables are not populated in the text version, as I documented here: Email editor 2.0 is leaving room for a v2.1

-Greg

    pavel_plachky
    pavel_plachkyAuthor
    Level 5
    August 24, 2016

    Thanks, Greg, this is what I suspected. Hopefully Marketo will release a new version that will address this.

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    August 24, 2016

    Hi Pavel,

    Not sure, unfortunately. The feed back I have here is that it's not simple...

    -Greg

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