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A
Anonymous
October 15, 2013
Question

CSV file upload issues

  • October 15, 2013
  • 3 replies
  • 1220 views
Can someone tell me why I am getting an error that reads: File is not in a supported format. Must be in a comma-, tab-, or semicolon-delimited text file. when I am uploading a CSV file?
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3 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
October 15, 2013
Hey Megan,

Can you please try  manually setting the File Format field to "Comma Separated Vales" and then try uploading the list?
A
Anonymous
October 16, 2013
I also ran into this issue last week when I was trying to upload a CSV with just one column. I added a second column (with no info) and it worked. 
A
AlokRa4
Level 10
October 17, 2013

Also, your CSV may have a different character to separate values than what Marketo recognizes - commas. Try changing the settings to change the character that separates the value to a comma(thus replacing any other character)

Also, try to "save as" your file in a CSV file format and click "yes" to change the file forma

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