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Jamie_Burkee
Level 1
December 22, 2020
Question

CRM Integratrion Records

  • December 22, 2020
  • 1 reply
  • 1669 views

When a record is sent from CRM the company record is Read Only in Marketo.  When a record is created in Marketo the fields are Read/Write.  What can we do to make the records Read/Write when they come from the CRM Integration?

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
March 9, 2021

need more info.

which CRM?

Type of objects?

 

Marketo cannot edit Opps or Accounts in SFDC. Yes sometimes you can edit it on the "Lead" directly, but it may revert after the sync.

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