Creating URL link from image in email - Help! | Community
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A
Anonymous
July 25, 2014
Solved

Creating URL link from image in email - Help!

  • July 25, 2014
  • 4 replies
  • 1614 views
I am a new user and have been trying for 2 hours to insert an image in an email and then create a link to a URL, but it is not working so I am doing something very wrong.
  • I am in the email editor
  • I have inserted an image that I uploaded to the Design Studio
  • I have sent a test email and the image shows up fine
  • I click on the image and click on the link icon as I would normally do with plain text
  • I paste in the URL, but the dialog simply clears itself once I click the Insert button
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Best answer by Kenny_Elkington
Hi Michael,

Are you using Chrome?  If so, this is a known bug with the link editor.  You can take one of two paths for this.  Edit the HTML of the section and wrap the image in an anchor: <a href="http://www.example.com><img .../></a>  You can also use Firefox and the link editor should work properly.

4 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe EmployeeAccepted solution
Adobe Employee
July 25, 2014
Hi Michael,

Are you using Chrome?  If so, this is a known bug with the link editor.  You can take one of two paths for this.  Edit the HTML of the section and wrap the image in an anchor: <a href="http://www.example.com><img .../></a>  You can also use Firefox and the link editor should work properly.
A
Anonymous
July 25, 2014
Is there an extra or missing quote there?  Sorry, I haven't done HTML in about 17 years.
A
Anonymous
July 26, 2014
Tried Safari with no luck and tried wrapping it with the anchors with and without quotes in both and still same problem.  Ugh, thank you for your help though, I do appreciate it.
A
Anonymous
July 26, 2014
Holy SH!T, just for the hello of it I downloaded and installed Firefox and it worked!!!

You are my hero Kenny E!
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