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A
Anonymous
January 10, 2014
Question

Creating New Email Templates

  • January 10, 2014
  • 6 replies
  • 1586 views
Hello,

I've created a new email template and copied over all the HTML as well as uploaded all the images for the template into the Design Studio. However, I'm unsure how to get the template to pull the appropriate images. Right now all the images in the template are showing as broken.

Thanks!
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6 replies

A
Anonymous
January 10, 2014
Did you upload the images into Design Studio?
A
Anonymous
January 10, 2014
Yes, I did.
Michelle_Tizian
Michelle_Tizian
Level 10
January 10, 2014
Do you have the correct image link referenced in Design Studio?  
A
Anonymous
January 10, 2014
Michelle has a good point: please locate the images in Design Studio and copy the URL.
Open the template and double check whether the image's URL is correct.

A
Anonymous
January 13, 2014
I've been unable to edit the URLs in the template because when I try to approve the template, I get the following error message. 
 
One or more mktEditable sections have errors. Make sure you have at least one and that they all have valid IDs

As a new user, I don't know what this means or how to correct it.
Michelle_Tizian
Michelle_Tizian
Level 10
January 13, 2014
Hi Michelle,

You might not have the correct formatting for the editable areas.  Look for something like this:.  <div class="mkteditable" id="body1"> See this discussion: https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PMqPAAW


Make sure that you don't have a duplicate id name or type, or that you close the tag with an </div> or 
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