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Jon_Yang
Level 2
May 22, 2019
Solved

Creating alert with website visit details

  • May 22, 2019
  • 1 reply
  • 1994 views

Hi everyone,

I'm creating an alert email to our internal sales team that shows them which site on our training course website a particular customer has visited. Is there a way to do this via token/velocity? Preferably I'd like to populate the site URL and when the visit occurred.

Thanks all.

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Best answer by SanfordWhiteman

Yes and no.

You can use [{Trigger.Web Page}} in an alert.

However, keep these important caveats in mind:

  • you cannot trigger an alert for every Visit Web Page activity; you must filter this down and change qualification rules or you will kill your instance
  • {{Trigger.Web Page}} doesn't include the query string (though it does include the URL hash); if you need to include the query string, you need to copy it into the hash on the client side

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
May 22, 2019

Yes and no.

You can use [{Trigger.Web Page}} in an alert.

However, keep these important caveats in mind:

  • you cannot trigger an alert for every Visit Web Page activity; you must filter this down and change qualification rules or you will kill your instance
  • {{Trigger.Web Page}} doesn't include the query string (though it does include the URL hash); if you need to include the query string, you need to copy it into the hash on the client side
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