Creating a {{my.line-break}} Token | Community
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Level 2
April 10, 2019
Question

Creating a {{my.line-break}} Token

  • April 10, 2019
  • 2 replies
  • 6313 views

In a few sessions at 2019 Summit, there were recommendations of how to set up UTM parameter history campaigns to track the multiple campaigns that are contributing to driving leads. In the screenshots shown, in the flow steps to add a new field value similar to {{system.dateTime}}: {{lead.utm_campaign}} {{my.line-break}}. I've searched and cannot seem to find clear direction on how to create a token for the line-break. Without this, my history fields aren't cumulative and keep overwriting. Anyone have clear instructions on how to set up the line break token in this program?

Thanks!

Jenn

@Karen Vuong​ @Hayley Iacocca​

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2 replies

Jay_Jiang
Level 10
April 10, 2019

https://blog.teknkl.com/dark-mkto-alleys-line-break-token/

Still a bit technical. But maybe you'll get to hear it from the horse's mouth @Sanford Whiteman​

Josh_Hill13
Level 10
April 10, 2019

this is the best method.

Level 2
April 10, 2019

Thanks, folks. I successfully created the line break token and ran a test in a comments field with my own record to confirm that the token is working as intended. Unfortunately, it's not working the way I want to add cumulative UTM history. I've tested a few different campaign links with my own contact record and it's just overwriting the whole value. I will keep digging and engage support if I can't get it working.

Thanks again!

Bryan_Epstein
Level 5
April 10, 2019

Joe Reitz also goes through this process, as defined by Sanford, on his Marketo-Fu YouTube channel if it works better for you to see a live video of it being done.

Marketo-Fu - Episode 22: Linebreaks for Text Area Fields - YouTube