Created Salesforce Campaign but Marketo can't see it

Forum|Forum|12 years ago
January 9, 2014
6 replies
1776 views

I have created a Salesforce Campaign called "Western_Reps" (with 500 members) but Marketo doesn't see it. I have tried Salesforce Campaign Sync under Program Actions but still no luck. The user in Salesforce has been set to "Marketing User" but that doesn't help. Any suggestions? Thanks

Marketo

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by

When did you create the SFDC Campaign? What is the timing you have set your Mkto to SFDC sync? It's possible the systems haven't synched since you created the Campaign.

A

Anonymous

Please double check whether the campign is marked as "active" in Salesforce.

A

Anonymous

Accepted solution

When did you create the SFDC Campaign? What is the timing you have set your Mkto to SFDC sync? It's possible the systems haven't synched since you created the Campaign.

A

Anonymous

Jeff has a good point too. Casting my like.

A

Anonymous

Thanks for the quick responses. Yes, the campaign is active in Salesforce.

I created the Salesforce campaign today and made it active from today. As far as the timing of the MKto to SFDC sync, I am not sure where I can set that. I haven't been able to locate any timing settings.

A

Anonymous

I checked again and everything now works perfectly! It must have been a timing issue as you pointed out. Thanks!

A

Anonymous

No problem. And the sync timing is something that you would need to contact support about. We slowed ours down because when the sync was occurring, reps couldn't save information in SFDC. It was happening a little too often, so we made the change.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded