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Ellen_Trieu
Ellen_Trieu
Level 2
January 4, 2019
Question

Create/Update Lead from External Form

  • January 4, 2019
  • 2 replies
  • 3682 views

Hi Marketo Community,

What is the best way to create/update a lead from an external form. This is the external form page: Scylla Cloud​.

When someone signs up on this page, I want to create a new record if the lead is not in Marketo or update the record and log the activity of filling out this form.

Thanks!

Ellen

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2 replies

F
Adobe Employee
falvaresAdobe Employee
Adobe Employee
January 4, 2019

Hi Ellen,

You could try to do a background Marketo form submission when the record fills out the external form.

For reference: http://developers.marketo.com/blog/make-a-marketo-form-submission-in-the-background/​

I am a little concerned about the password information you are collecting, be sure to ensure that you really need that piece of information in Marketo

Hope this helps!

Thanks

Floyd

    Ellen_Trieu
    Ellen_TrieuAuthor
    Level 2
    January 4, 2019

    Thanks Floyd! I'll try that. We don't need the password in Marketo so I'm not going to include that in the background form submission.

    F
    Adobe Employee
    falvaresAdobe Employee
    Adobe Employee
    January 4, 2019

    Good luck! Remember, you would need to ensure you are using the SOAP API names (and not REST API names) with this method.

    Thanks

    Floyd

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    January 4, 2019

    Also note you're going to need to integrate with the existing validation framework on this form. It's not a vanilla HTML form, so you can't just hook the native submit event or you'll be posting partial/invalid data to Marketo. 

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