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A
Anonymous
November 23, 2015
Question

Create Duplicate Leads via Webhook

  • November 23, 2015
  • 3 replies
  • 3335 views

Hi,

Trying to implement the following create duplicate process via a webhook here: https://nation.marketo.com/blogs/marketowhisperer/2015/10/06/the-5-coolest-webhooks-ive-seen-and-or-implemented#comment-…

Getting an error in my campaign that calls the webook.

Error code I receive is a 302 on this url localhost/index.php/leadCapture/save

Any ideas on why i'm getting this?

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3 replies

Josh_Hill13
Josh_Hill13
Level 10
November 23, 2015

Did the dupe work? Did you adjust the ID#s to be for your instance?

Since that's a standard 302 error, perhaps Marketo disabled the use of localhost.

A
Anonymous
November 23, 2015

Nothing has worked thus far. I can't get passed a successful workflow with the Webhook.

I changed the munchkin ID to my instance and added in my form id and all. We use workspaces and partitions and i even created this in our workspace which has visibility to every partition lead.

Ive been trying to reach Marketo support via phone, but it appears they're having issues with their own lines. I'm getting kicked out of the queue and live chat support is unavailable.

I'm hoping this is a temp glitch. I feel people are in for a world of hurt if they can't use localhost.

SanfordWhiteman
SanfordWhiteman
Level 10
November 23, 2015

The /save endpoint returns a 302 to the Thank You URL. That should not affect the outcome.

A
Anonymous
November 24, 2015

Ok thank you @Sanford Whiteman​. I'm working with Marketo support. My webhook needs further investigating. I do indeed see it being called on the lead, but leads are not being duplicated.

A
Anonymous
November 24, 2015

To update, support has not been able to resolve the issue with me. We ended up testing out this URL app-sjg.marketo.com/index.php/leadCapture/save which support gave me and we got the webhook to execute, but no "new" lead was created as what the post expects us to have completed.

Anyone else out here got this to execute properly to create a new lead?

SanfordWhiteman
SanfordWhiteman
Level 10
November 24, 2015

Can you post the Webhook config, please?

A
Anonymous
November 24, 2015

Basically its a normal form payload, but I'm writing to a custom field called emailAddressTemp. From there, my understanding from the initial post was that a lead would be copied and a workflow would be needed to just re-populate to the Email Address to make a valid lead. This is where i'm dropping off.

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