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reneshraj
Level 2
August 10, 2022
Question

Counter Program Not working

  • August 10, 2022
  • 2 replies
  • 2546 views

I have created a program and successfully imported a member. While testing with fbcounter API its showing zero count. please help me (I am also face this error in another program, member count is more than 2800)

 

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2 replies

Jo_Pitts1
Community Advisor
Jo_Pitts1Community Advisor
Community Advisor
August 10, 2022

Where is your code to increment the FB Counter?

Are you calling FB in 'pro' mode?

 

SanfordWhiteman
SanfordWhiteman
Level 10
August 10, 2022

(fyi, you don't need to call FlowBoost in pro authoring mode to update counters, unless you're also checking the count in the same call)

SanfordWhiteman
SanfordWhiteman
Level 10
August 10, 2022

Like Jo says, we need to see the FlowBoost Webhook definition, and also need to ensure you're updating the exact same counter that you're checking in that Postman call.

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