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David_Cutsinge4
David_Cutsinge4
Level 2
March 18, 2019
Question

# Content Removed From Link Upon Send

  • March 18, 2019
  • 1 reply
  • 2007 views

Hello,

I have an email ending in #interactivemap. However, when the email is sent, the hash (#) and everything past it is stripped so I'm left with everything prior to the hash (#). Any ideas as to how I can resolve this?

Thanks!

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
March 18, 2019

Try

${esc.h}

in place of the literal

#

David_Cutsinge4
David_Cutsinge4Author
Level 2
March 18, 2019

Hey there,

When doing this is seems to just remove the # and then the link still doesn't work. So it would be ${esc.h}interactivemap, but when I actually go to the link it changes to just interactivemap causing it not to work.

SanfordWhiteman
SanfordWhiteman
Level 10
March 18, 2019

Is this link being redirected correctly (rewritten via the tracking server, in other words) other than the hash? And please DM me a sample received URL (@ the tracking server) and the original URL.

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