Skip to main content
July 11, 2013
Question

Contacts in Multiple Engagement Streams

  • July 11, 2013
  • 2 replies
  • 796 views
Is there smart campaign that I have to run to ensure a contact can only be a part of one engagement stream?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

July 11, 2013
Hey Kristen!!!

From my understanding, they can't be part of more than one stream UNLESS these are different programs. And you'd set up the transition rules between streams in one program so the lead would be moved at a certain point.

If they are different programs you could add filters like not member of -- (the program).
July 11, 2013
I think Kim's approach is best, unless you need to have a bunch of programs. Just create one engagement program, with several streams, and you're good to go.