Contact can only have one associated Account | Community
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Kasey_Byrne
Kasey_Byrne
Level 1
February 6, 2017
Question

Contact can only have one associated Account

  • February 6, 2017
  • 2 replies
  • 2086 views

Can someone help me understand why, and how this is implemented in an SFDC sync?

We have multi-team support in our product, and contacts in SFDC have Contact Roles for multiple accounts. It isn't synching correctly - we're getting no accounts at all for contacts. How is this supposed to work? Will just the first Contact Role/Account by synched into Marketo?

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2 replies

Grégoire_Miche2
Grégoire_Miche2
Level 10
February 6, 2017

Hi Kasey,

"Champions" group is not the place post product related questions. It is intended for asking information about the champions program. You should move your question to products to give it max exposure. Read here for more on this: Getting the most of the community when you have a Marketo question

Now the contact role table is not synched in Marketo. Only the account field in the contact object is. YOu would imagine to sync it as a custom object, related to the contact. You would have only very limited info, though, because this object in SFDC is cannot be extended.

-Greg

A
Anonymous
April 24, 2017

Hi @Kasey Byrne​. did you end up posting this issue in community? We are running into the same issue.

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