Contact an email address link | Community

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Contact an email address link

Forum|Forum|9 years ago
January 30, 2017
2 replies
2962 views

I am working on a email that has a link to an email address in it.

It current links to: mailto:XXXX.org.

The only issue I am having is that before the email box pops up in outlook it opens a new window.

Any recommendations?

Thank you!

Marketo

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Best answer by SanfordWhiteman

You should always turn off tracking for mailto: links. Read this post for more: http://blog.teknkl.com/stop-trying-to-track-mailto-links-if-you-want-them-to-work/

A

Anonymous

Hi Katy,

There could be a few ways to solve this. Do you have a sample of the full <a></a> you are using?

Andy

kathryntimkoAuthor

Level 2

<a href="mailto: XXXXX@XXX.org" target="_blank" id="" style="color: #000000;">XXXXX@XXX.org</a>

A

Anonymous

Hi Katy,

I do not believe you need the target="_blank". Try taking that out and see if that works.

Andy

SanfordWhitemanAccepted solution

Level 10

You should always turn off tracking for mailto: links. Read this post for more: http://blog.teknkl.com/stop-trying-to-track-mailto-links-if-you-want-them-to-work/