Connecting with On24 not possible | Community
Skip to main content
Christina_Euric
Level 2
November 14, 2018
Question

Connecting with On24 not possible

  • November 14, 2018
  • 1 reply
  • 4699 views

Hi everyone,

I'm creating a webinar in Marketo and I can't connect it to the event in On24.

Marketo says that the session ID is invalid although it is the right ID from On24.

Do you know why this is happening and what I can do?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Enget_Dang
Level 3
November 14, 2018

Getting the same thing.

Christina_Euric
Level 2
November 15, 2018

I tried to connect the event again and now it's fortunately working.

But I still don't know what the problem was.

Enget_Dang
Level 3
November 15, 2018

Same, it's working now for me too. Put a ticket into support, but it fixed itself before they could offer a solution, but at least it works!