Configuring customized facebook share link/icon for landing page | Community
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Level 2
September 16, 2024
Question

Configuring customized facebook share link/icon for landing page

  • September 16, 2024
  • 2 replies
  • 1561 views

Has anyone had any luck adding a customized facebook share link (ie - when you click "share" I would like to pre-fill in the message that shows up for posting.) They used to have a place in Marketo where you can do this but they recently deprecated this (https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/demand-generation/social/configuring-social-actions/configure-social-sign-up-share-flow). 

I tried using the facebook developer tools and manually put in the appropriate open graph meta tags and coding, but it seems to ignore the OG info. Wondering if it's a problem with Marketo not recognizing it or if it's the code (but it works as a standard blank share with the right url, just not pulling the customized title and description from the meta tag.)

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2 replies

SanfordWhiteman
Level 10
September 16, 2024

Please drop a link to your page.

KellyLe5Author
Level 2
September 23, 2024

Hi @sanfordwhiteman , thank you for looking at this for me. This is the landing page I created that has the facebook share link: https://pages.ehealthinsurance.com/customer_referral.html

After further thought, I'm wondering: I assumed that the og meta tags and FB JavaScript SDK need to be in the landing page I created, as you'll see in the source code of the page. Now I'm wondering is it supposed to be o the webpage I'm trying to direct them to share? 

Dave_Roberts
Level 10
September 16, 2024

If you're confident that you've got the OG tags setup correctly, this could be an issue with caching against an existing URL.

 

Here's a link to the Facebook debugger tool, it should help you clear the cache and help you identify if that is a part of the issue here. https://support.capsulink.com/hc/en-us/articles/360015082772-How-to-refresh-the-Facebook-Open-Graph-...