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Ken_Ungaro
Ken_Ungaro
Level 2
August 20, 2019
Question

Concatenate token values being truncated

  • August 20, 2019
  • 1 reply
  • 3238 views

I have an instance where we have an internal form that contains 20 fields that need to be completed.  In the flow step of the campaign push to SFDC, I have a step that concatenates the answers that the internal salesperson selected and/or typed in manually. We then dump all of the field names and answers in an "Additional Info" text field in SFDC.

The campaign flow step apparently has a character limit that does not allow me to place all of the token codes into it.  As a result, the data gets truncated at a particular character limit. I looked everywhere for the character limit for flow step characters but could not find anything related to that specific topic. 

Does anybody have another solution for capturing all of these data points and pushing them to SFDC? 

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
August 20, 2019

Are you sure it's the flow step textbox that's enforcing the limit?

You should be able to use multiple Change Data Value steps to verify this.

How many thousands of characters are we talking about?

Ken_Ungaro
Ken_UngaroAuthor
Level 2
August 20, 2019

I'm fairly certain it's the flow step text box because the text box stops letting me enter the remainder of the token values I am trying to concatenate.  If I use multile "Change Data" value steps, the following one's would simply overwrite the previous ones as I only have one field in Salesforce that this data can feed into.  

SanfordWhiteman
SanfordWhiteman
Level 10
August 20, 2019

...because the text box stops letting me enter the remainder of the token values I am trying to concatenate.

After how many thousand characters?

..the following one's would simply overwrite the previous ones as I only have one field in Salesforce that this data can feed into.  

You include the {{lead.token}} in the textbox as well. That uses the current value, followed by whatever else you're prepending/appending. That's how we concatenate in general in Marketo.

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