Communication Limit Settings - new feature not working?

Forum|Forum|11 years ago
September 23, 2014
5 replies
1532 views

Anyone else having this problem? We have updated our admin settings for communication limits to Block non-operational emails. I would assume that this means that all smart campaigns created from here out will default to Block non-operational emails -- but this isn't the case. When we create new smart campaigns, the default is still to ignore communication limits.

Marketo

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E

elena.abramova

Level 4

Dory,

Yup, same here. Thanks for asking - we have the same question.

Helen

A

Anonymous

Pretty sure I've read that communication limits only apply to Engagement Programs by default (which seems a bit odd). Don't quote me on that, but I believe that's the case..

A

Anonymous

Thanks for reporting this. We are already looking into the issue. I will update this post when I have information on the fix.

Dory_ViscoglioAuthor

Level 10

Thanks for the reply Cheryl, looking forward to any updates!

A

Anonymous

This should be fixed. Sorry for the delay on this one!

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