Communication Limit On Email send program!!!

Forum|Forum|8 years ago
April 7, 2017
1 reply
4300 views

Hi Guys,

Urgent Suggestion request!!

As we know communication limit only apply to smart campaigns not for email send program. No when I am running an email send program it is being abort by saying no os leads are more than limit defined.

Is it possible ??

Am I missing something?

Is it new update from Marketo?

Looking forward for your thoughts.

Thank you in advance!

Marketo

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Grégoire_Miche2

Level 10

Where from do take that CL do not apply to email programs ? They do apply by default.

See the doc here: Enable Communication Limits - Marketo Docs - Product Docs

Now, in the setup tab of an email program, you can disable the CL:

Enable/Disable Communication Limits in an Email Program - Marketo Docs - Product Docs

-Greg

A

Anonymous

Thanks reply Gregoire.

yes you are correct, No of times we can hit a lead that applies to all send outs.

but my question is about the No of qualified leads Limit that we set only for smart campaigns.

Does it also apply to a normal email send program ( Email batch program ) ??
here is the error abort message I am receiving while shooting the email send program Live.....

Grégoire_Miche2

Level 10

This error relates to a totally different setting. It relates to the maximum number leads you are allowed to target in a batch smart campaign. This setting is set in admin -> smart campaign:

The doc about it is here: Enable Person Restrictions for Smart Campaigns - Marketo Docs - Product Docs

If the limit is set, for instance to 10000, any batch SC with a number of leads in target will raise this error, unless you override it a campaign level: Override Person Restrictions in a Smart Campaign - Marketo Docs - Product Docs

-Greg

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