Communication limit bypass for internal recipients

Forum|Forum|11 years ago
March 26, 2014
3 replies
2320 views

Hi,

Does anyone have any ideas on how to bypass the communcation limit for internal (seed list) recipients?

We need to keep the communication limits in place for our clients and prospects but need our frontline and marketing teams to still receive them (bypass the limit).

Cheers,

Kevin

Marketo

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Best answer by

We clone the email and send it to the seed list separately using a smart campaign. This does two things, we can easily set the ignore communication limits which is located on the schedule tab of the campaign, and it also keeps these clicks and opens out of our reporting. We don't want to inflate the open and click through rates with internal data.

A

Anonymous

Accepted solution

We clone the email and send it to the seed list separately using a smart campaign. This does two things, we can easily set the ignore communication limits which is located on the schedule tab of the campaign, and it also keeps these clicks and opens out of our reporting. We don't want to inflate the open and click through rates with internal data.

A

Anonymous

Hi Heather,

Thanks for the response. Yeah that's a good idea. I just saw the option to bypass it on a separate smart campaign. That will work pefectly.

Thanks!

J

JennyRo4

Adobe Champion

Here is a similar idea you can vote for to exclude Marketo admins/users/etc from communication limits: https://community.marketo.com/MarketoIdeaDetail?id=08750000000K1h3AAC

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