Communiation by person / role

Forum|Forum|8 years ago
April 14, 2017
1 の返信
2746 ビュー

Is there a way to change communication limits (amount of emails) by the individual. Our internal sales teams like to receive the emails we are sending out to our leads and on a heavy week, they are hitting our limit of 5 emails per week. I want to adjust so they can receive all the emails but also keep my safeguard in place for my leads to have the 5 person limit.

Marketo

このトピックへの返信は締め切られました。

ベストアンサー Dan_Stevens_

Thanks for clarifying. One option would be to always clone the email to make an "operational" one. Then you can use this flow step in your "send email" smart campaign (you'll need to be using programs - not just emails - in your EPs to have access to individual smart campaigns like this):

Dan_Stevens_

Level 10

As long as you make these emails "operational" (which you should do anyway for internal alerts like this), they won't be impacted by the communication limits you set.

Ronda_Vye作成者

Level 2

This is a nurture stream and I have the sales team included in the stream as a seperate list. If I make the emails operation won't that effect the leads I have in the stream with them? Should I be created a seperate program just for them?

I don't think we are using best practice for handling our "Internal Employees who wish to see communications" as well as "Testing Emails" to keep out of our metrics and also for issues like this. Is there a good document or place I could learn how to manage this effectively.

Dan_Stevens_回答

Level 10

Thanks for clarifying. One option would be to always clone the email to make an "operational" one. Then you can use this flow step in your "send email" smart campaign (you'll need to be using programs - not just emails - in your EPs to have access to individual smart campaigns like this):

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