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A
Anonymous
February 11, 2015
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Comment Capture Field

  • February 11, 2015
  • 2 replies
  • 4749 views
Good Moring Everyone,

We're using the comment capture field on our forms -- does anyone know how to make information from the comment capture field move into the comment history field when new data is received for the comment capture field?

We don't want to lose the history of comments we receive  and I think the comment capture field overwrites an existing comment when a new comment is added.

Thanks,
Ashley
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Best answer by Josh_Hill13
Ashley,

See: http://www.marketingrockstarguides.com/marketo-hidden-tricks-tips-1482/

2 replies

Josh_Hill13
Josh_Hill13Accepted solution
Level 10
February 11, 2015
Ashley,

See: http://www.marketingrockstarguides.com/marketo-hidden-tricks-tips-1482/
Aslihan_Ayan_Ha
Aslihan_Ayan_Ha
Level 6
January 25, 2016

How can you add a lie break between historical comments?

Dan_Stevens_
Dan_Stevens_
Level 10
February 19, 2017

CDV:

If Comments-History is empty:

  • Comments-History = {{system.dateTime}}: {{lead.comments}}

If not (Default):

  • Comments-History = {{system.dateTime}}: {{lead.comments}} {{my.linebreak}}{{my.linebreak}} {{lead.Comments-History}}

I saw this recently in another thread - Sandy provides a full explanation on how to create this token with simple step-by-step instructions in his blog: http://blog.teknkl.com/dark-mkto-alleys-line-break-token/

A
Anonymous
February 11, 2015
Thank you Josh!! This is exactly what I needed. :)
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