Solved
Comma character is not being shown in the preheader
Hi community, I'm adding this line in my preheader, but the comma is disappearing, I tried using HTML entity code but nothing. Any ideas?
- Preheader line
.
- Subject + Preheader
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In the future, please include the actual text, not a screenshot. It’s impossible to troubleshoot a screenshot because no hidden/control characters are shown.
However, in this case I already recognize the problem. (It’s not a Marketo problem but a quirk of Gmail in particular; it doesn’t apply to other apps that recognize preheaders.)
The solution is to break the word up using a ZWNJ:
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