Cloning Emails NOT working! | Community
Skip to main content
Christy_Gooding
Christy_Gooding
Level 1
April 5, 2019
Question

Cloning Emails NOT working!

  • April 5, 2019
  • 3 replies
  • 2950 views

Is anyone else having trouble cloning emails in @marketo? I tried yesterday and again this morning, and I get the following error message: Program clone failed — Failed to clone email batch program

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

Bryan_Epstein
Bryan_Epstein
Level 5
April 5, 2019

I did not have any issues with cloning an Email Program or Email when I just did it. I recommend reaching out to Support by opening a support ticket to see if this is something that is going on with your instance.

Chris_Wilcox
Chris_Wilcox
Level 8
April 5, 2019

No issues here. If it's not a role-based thing (i.e. your user record's assigned role doesn't have permission to clone programs), I'd reach out to support.

Tashmeem_Waqas1
Tashmeem_Waqas1
Level 2
April 8, 2019

Hey Christy,

I have not had any issues with cloning emails recently however I have noticed some other similar performance issues. Marketo support said it might have been because they were doing some maintenance in the backend. Best to reach out to them, some times its just a simple temporary performance issue.

Tash

Terms & ConditionsAccessibility statement

Loading footer...