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Barb_Schrafel
Barb_Schrafel
Level 2
April 4, 2019
Question

cloned email sends instead of new email

  • April 4, 2019
  • 2 replies
  • 1319 views

hello,

we recently cloned an email, created a new email (draft) - but when the email was launched, it didn't send the new edited draft. Is this because the new draft was not approved?

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
April 4, 2019

Well yes, that's what Approval is all about.

Josh_Pickles
Josh_Pickles
Level 5
April 5, 2019

Hi Barb,

Sanford's right - this is why we have an Approval stated. Marketo will automatically save any changes you make in the draft form, but it won't accept those changes as "live" until the asset has been approved.

Before a send, it always pays to run a test send of the approved asset to double check you've got the right content.

~ JP

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