Clicked link via email server spam protection? | Community
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Shari_Horton
Shari_Horton
Level 2
October 17, 2016
Question

Clicked link via email server spam protection?

  • October 17, 2016
  • 2 replies
  • 4274 views

We are beginning to leads that appear to respond to email, by clicking links, but we are seeing no other activity (2300 leads)

Since this isn't a small number of leads, we begin to wonder if there is a new form of spam filter that might be testing links in a safe environment before allowing mail to be delivered to the recipient's in box.  Could this be possible?  All these leads are part of a set of historical records we pushed into a new nurture stream, so they are regularly getting mail.  It just doesn't make sense someone click large numbers of email and not ever fill out a form, download an asset, visit a webpage -- or anything else.

Anyone else seeing this kind of thing?

Could there be a new form of spam protection that is clicking through links in a sandbox?

Other thoughts?

Thanks,

Shari

2 replies

Jim_Thao7
Jim_Thao7
Level 8
October 17, 2016

Yes, very possible.  I see this all the time.

Dan_Stevens_
Dan_Stevens_
Level 10
October 17, 2016

Have a look at these related threads:

Re: Email opens/clicks false positives

Re: Bot Clicks 

Shari_Horton
Shari_HortonAuthor
Level 2
November 4, 2016

Thanks Dan.

We are going to add a hidden link to our email templates and then filter leads out of the clicks email scoring campaign and our email reporting based on a click to the hidden link.

Best,

Shari

SanfordWhiteman
SanfordWhiteman
Level 10
November 4, 2016

What's your approach when a mail scanner follows your links, delivers the email, and then a human clicks the (non-hidden) link?

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