Characters are getting corrupted when I download HTML to edit in Dreamweaver. Help? | Community
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Rachel_Rego
Rachel_Rego
Level 2
October 12, 2016
Question

Characters are getting corrupted when I download HTML to edit in Dreamweaver. Help?

  • October 12, 2016
  • 1 reply
  • 1732 views

When I download HTML for an email from Marketo to edit in Dreamweaver, characters such as — are getting corrupted to —, forcing me to have to edit these every time I edit an email.  Please help?

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1 reply

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
October 13, 2016

You might check which character encoding you're using in Dreamweaver.  That's characteristic of a text editor interpreting one character set as another.  Try switching to UTF-8

Rachel_Rego
Rachel_RegoAuthor
Level 2
October 13, 2016

OK, I tried playing with that.   The email template I was using was quite old and did have old encoding in it.  I changed it to UTF-8 and tried again.   It still swapped out my HTML character, specifically  ‑  , but this time it gave me a box when I downloaded the HTML. 

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