Channels | Community
Skip to main content
K
KARENBL
Level 5
August 20, 2014
Solved

Channels

  • August 20, 2014
  • 7 replies
  • 2243 views
I am trying to add in new channels but when I click on SAVE, nothing happens.  Has anyone experienced this, and if so, how do you remedy it?

My channels I am creating are for Events.
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Dory_Viscoglio
Hi Karen, sometimes browsers can glitch... I'd also try another browser type before going to support. Otherwise, like Joe said, see if support can sort it out for you.

7 replies

A
Anonymous
August 20, 2014
Do you have a success step chosen and is each step value greater than zero? Also, make sure that the tag name is unique (don't forget to check hidden channels).
K
KARENBLAuthor
Level 5
August 20, 2014
Yep - got all of those...with no success.
A
Anonymous
August 20, 2014
How many channels do you have currently? Would you be hitting a limit? This sounds like a case for support.
Dory_Viscoglio
Dory_ViscoglioAccepted solution
Level 10
August 20, 2014
Hi Karen, sometimes browsers can glitch... I'd also try another browser type before going to support. Otherwise, like Joe said, see if support can sort it out for you.
K
KARENBLAuthor
Level 5
August 20, 2014
That was it...switched from Chrome to IE, and voila!  THANK YOU everyone!!!!
Josh_Hill13
Josh_Hill13
Level 10
August 20, 2014
Odd, Chrome should work fine.
A
Anonymous
August 20, 2014
Dory is a ninja! I would never have thought about that.

I do remember I was having issues with different things loading at the Marketo University Days I attended for the 2013 Summit. Someone from LeadMD was leading the session and mentioned that there are browser issues. They said that Chrome was a big offender, and recommended using FireFox. I still use Chrome (its my favorite browser), but tend to access Marketo using Mozilla.
Terms & ConditionsAccessibility statement

Loading footer...