Changing the Marketo-SFDC API Sync account? | Community
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Matt_Cucuzza1
Matt_Cucuzza1
Level 2
April 13, 2017
Question

Changing the Marketo-SFDC API Sync account?

  • April 13, 2017
  • 1 reply
  • 1399 views

Hi Everyone,

A discussion about consolidating SFDC licenses has come up at my company. This would involve changing the SFDC license that Marketo and SFDC sync under. Does anyone have any experience with this? What issues will arise from this? We don't sync all Marketo leads into SFDC - only ones that meet specific MQL criteria.

I'm curious if this is (a) a bad idea and (b) going to cause significant issues with our current instance.

Thanks!

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1 reply

Ben_Griffith1
Ben_Griffith1
Level 3
April 13, 2017

You need to make sure the user has permissions to the objects that are synced with Marketo and visibility to all the necessary records.  If you have processes in SFDC that use the fact that a lead, task or campaign member was created by the Marketo user or other updates are made by the Marketo user, you would want to make sure you are accounting for those.

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