Changing a link after an email has been sent | Community
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Level 3
January 2, 2015
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Changing a link after an email has been sent

  • January 2, 2015
  • 2 replies
  • 3464 views
Hi there, 

Is there a way to dynamically change a link (in the case of a broken or erroneous link) after a campaign has been sent out? 

Thanks!

Elizabeth 
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Best answer by
Hi Elizabeth,
Once an email is sent out by Marketo, it is downloaded by the receiving email client. At this point, Marketo has no way of changing those links.

If the erroneous link is on your Marketo Landing Page CNAME, you may be able to create a redirect rule to redirect users who go to the bad link as per this article: https://community.marketo.com/MarketoArticle?id=kA050000000LBHLCA4

Best,
Will

2 replies

Accepted solution
January 2, 2015
Hi Elizabeth,
Once an email is sent out by Marketo, it is downloaded by the receiving email client. At this point, Marketo has no way of changing those links.

If the erroneous link is on your Marketo Landing Page CNAME, you may be able to create a redirect rule to redirect users who go to the bad link as per this article: https://community.marketo.com/MarketoArticle?id=kA050000000LBHLCA4

Best,
Will
Level 3
January 2, 2015
Thanks for the quick reply, Will!