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R
rachazen
Level 6
October 22, 2015
Solved

Change Lead Source

  • October 22, 2015
  • 3 replies
  • 3327 views

We have a bunch of legacy Lead Source values that I'm trying to change over to our standard values, however when I run a "change data value" campaign, it doesn't make the change. Is there a special way I need to run this data value change?

Here are the details of the smart campaign:

  • Smart List: Lead Source Contains XYZ
  • Flow: Change Data Value
    • Attribute: Lead Source
    • Value: Research
Best answer by Conor_Fitzpatri

Hi Rachel,

Are you blocking field updates to Lead Source? Maybe that is the cause, because your logic seems correct to me. Here's the product doc with more info:

Block Updates to a Field - Marketo Docs - Product Docs

If it is blocked, just uncheck the box for flow change data value and re-run your campaign. Then you can re-enable the block if you want.

3 replies

Conor_Fitzpatri
Conor_FitzpatriAccepted solution
Level 5
October 22, 2015

Hi Rachel,

Are you blocking field updates to Lead Source? Maybe that is the cause, because your logic seems correct to me. Here's the product doc with more info:

Block Updates to a Field - Marketo Docs - Product Docs

If it is blocked, just uncheck the box for flow change data value and re-run your campaign. Then you can re-enable the block if you want.

Josh_Hill13
Josh_Hill13
Level 10
October 23, 2015

Also, this field may be blocked in SFDC too - so check on that as well.

R
rachazenAuthor
Level 6
October 23, 2015

Thanks Josh Hill​ and @Conor Fitzpatrick​. I will try your recommendations and update this thread when I figure out what was wrong.

R
rachazenAuthor
Level 6
October 23, 2015

Update: just looked and it seems as though I had the field blocked from updates except from SFDC.

Thanks for the help!

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