Change "from" in several email assets in one go | Community
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Victor_Herrero
Victor_Herrero
Level 5
March 15, 2018
Solved

Change "from" in several email assets in one go

  • March 15, 2018
  • 1 reply
  • 2725 views

Hi,

I was wondering if it would be possible to change the "from" field in a selection of emails (120+) in one go.

We need to update the default sender name due to changes in our company (people coming, going, or changing teams).

Is there some sort of script, API method or some other way to do this in one batch instead of modifying 120 emails one by one?

Perhaps a support ticket?

Thanks in advance!

Victor

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Best answer by Grégoire_Miche2

You should use program/folder tokens for these. It would enable you to make these changes in a couple of minutes.

Otherwise, there is no issue to your problem (excepted an API custom development...)

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
March 15, 2018

You should use program/folder tokens for these. It would enable you to make these changes in a couple of minutes.

Otherwise, there is no issue to your problem (excepted an API custom development...)

-Greg

Victor_Herrero
Victor_HerreroAuthor
Level 5
March 16, 2018

Hi @Grégoire Michel​ , thanks for your reply.

I am using tokens... I'm afraid I should have used campaign folder tokens instead of just program tokens...

It's hard to foresee these things.

Maybe now I will pay 120+ times for my short sight, but will at least fix it

Victor_Herrero
Victor_HerreroAuthor
Level 5
March 16, 2018

Actually, not even that will do.

We are using the system tokens {{lead.Lead Owner First Name:default=}} {{lead.Lead Owner Last Name:default=}}

Our problem is the default value for when there is no owner. The person in charge is no longer with us and need to change it for all our emails.

For us, owner depends on country (it's a mandatory field in salesforce and leads cannot be uploaded until it's filled), but many times country is not filled straight away and the lead receives communications before that.

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