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October 22, 2014
Question

Challenger emails in engagement program streams

  • October 22, 2014
  • 1 reply
  • 717 views
I have created a new stream within my engagement program. It is supposed to have 8 emails with a champion/challenger. Do I need to include the 8 challenger "whole emails" in the stream, or will the system know to show the challengers 15% of the time because that's how I set up the emails? Basically, do I need 16 emails or keep the 8 that I show here?

 
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1 reply

October 22, 2014
Hey Heather,
You should only have 8 emails in there. Only the "Root" emails should be added to the stream. The challengers within that email should not be added to the Stream.

So if you have a Champion/Challenger email called "Email" and a challenger under that email called "Challenger 1", you would only add "Email" to the stream. When "Email" is cast, it will perform the test defined within "Email" automatically and send the Challengers to the percentage declared in the test.

Best,
Will