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Robb_Barrett
Level 10
April 17, 2015
Solved

Certification Exam Study Guide?

  • April 17, 2015
  • 18 replies
  • 9689 views
Just got back from the Summit where I took the certification exam and failed.  I took the practice exam that was distributed prior to the summit and aced it. Apparently those questions weren't on the real exam and the study material that was sent out didn't cover the stuff on the exam.

(Apparently I wasn't the only one. I talked to about 30 people who failed and 3 that passed. One guy had been certified for the past 3 years and failed.)

I know that you're allowing us to retake it for free in 2 weeks which is great because my company had to spend money on this and my failing is not going to sit well with my manager.

Can you distribute a study guide that covers what is on this year's exam?

Finally, why was the test so difficult?  It really required a photographic memory.  The questions asked were not questions I would say show expertise.  My favorite example is the question that asks the text on the button to add a new user: "Invite New User" or "Invite User" or "Add New User" or "Add User".  How does knowing the text on that button make me more of an expert than knowing where it is or what needs to be done to create a new user or role? 

I probably have 2,000 hours of real time Marketo use. I know how to use the APIs. I know how to use just about every aspect of Marketo. I would like to be recognized as an expert but the questions on that exam were about memorization of detail instead of functionality so I'd like a resource to help me study for the re-take.
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Best answer by Ayana_Nickerson

Greetings Marketers!

 

Thank you so much for your feedback and comments regarding the Marketo Certified Expert exam.  We heard your feedback and we have made some improvements to our preparation materials based. 

 

Practice Exam:  We have updated and expanded the practice exam to more closely reflect and align with the updated exam.

Preparation Guide:  We have also created a webpage specifically for certification preparation. 

 

Prep Tools Page

http://pages2.marketo.com/MCE-exam-prep-tool-kit.html?utm_source=website&utm_medium=marketo&utm_camp...

 

I hope this information is useful.   If you have any questions, please feel free to reach out to me directly.  I would love to hear from you.

 

Best regards,

 

Ayana Nickerson

anickerson@marketo.com

18 replies

Joe_Reitz
Level 8
May 26, 2015

I'm currently working on the new 150 question pre-test... Seems like a mix of the old pretest (50 questions) and the actual exam from Summit (100 questions). MUCH better exercise, but I'm curious to know how this new pre-test holds up to the actual. Can anyone comment?

If it doesn't look cool, you're probably doing it wrong.
Ayana_Nickerson
Ayana_NickersonAccepted solution
Level 2
May 27, 2015

Greetings Marketers!

 

Thank you so much for your feedback and comments regarding the Marketo Certified Expert exam.  We heard your feedback and we have made some improvements to our preparation materials based. 

 

Practice Exam:  We have updated and expanded the practice exam to more closely reflect and align with the updated exam.

Preparation Guide:  We have also created a webpage specifically for certification preparation. 

 

Prep Tools Page

http://pages2.marketo.com/MCE-exam-prep-tool-kit.html?utm_source=website&utm_medium=marketo&utm_camp...

 

I hope this information is useful.   If you have any questions, please feel free to reach out to me directly.  I would love to hear from you.

 

Best regards,

 

Ayana Nickerson

anickerson@marketo.com

Joe_Reitz
Level 8
May 29, 2015

Thanks, Ayana! You've been a great help... I just posted a 97% on the practice exam. Looking forward to finally certifying next week!

If it doesn't look cool, you're probably doing it wrong.
Robb_Barrett
Level 10
May 16, 2016

Yes, it's free and you can take it multiple times. That's what helped me a lot.

Robb Barrett
Danielle_Wong
Community Advisor
Community Advisor
May 16, 2016

Cool, thank you Robb!!

Danielle W.
May 1, 2017

April 2017.

All of this discussion is out of date, and none of the links work.

Where is the prep for the most recent exam?

Sally

Philip_Tieu
Level 5
May 1, 2017

Hi Sally,

The newest link to the Certification resources page is here: Marketo Certified Expert

but... I get the feeling that will be updated/replaced in a few weeks so when that happens I'll be by to update the link. As for the prep materials, the Education department here has moved that content into the Marketo University.

If you are already logged into the Marketo University, these are the current links. If you are not already logged in, these links will simply take you to the homepage where you can use the search term "MCE Prep".

There is a virtual session that is available here: https://learnadmin.marketo.com/ContentDetails.aspx?id=B261C54E880346B89B5D60057556B82B

and a OnDemand recording available to passport holders here: https://learnadmin.marketo.com/ContentDetails.aspx?id=850B24EB6B6049CF8DE284AFDAF45EAC

May 2, 2017

Thanks. Yes these are the correct links.

Fortunately I passed the exam last night . Eureka! Quite a lot of panicking  when I realised I had nothing to revise against, then 6 hours studying from 9-5, but then I do use Marketo 6 hours a day.

Tips:

  • You need to know your reports in particular the Web Activity / Landing Page; Lead Revenue Stage / Status
  • You need to know tokens and hierarchies
  • Engagement campaigns are vital and Smart Lists/Campaigns

Result!

Grace_Ramon
Level 2
May 4, 2017

I agree - the prep material did not do a good job of preparing people for the exam. It was EXTREMELY difficult and I use Marketo on the daily. I passed the exam; however, I still feel I could have been better prepared and some of the questions just seemed like trick questions. I was very anxious taking this test because I felt like I went in "blind".

Jeffrey_Michae1
Level 2
May 4, 2017

Like Robb I am very disappointed I failed especially after all that I know and the prep time I put into taking the test.

I feel there were easy questions that were deliberately made confusing so that the test designers could feel good about making the test difficult. I also feel the multiple choice format a very poor choice - it's a visual tool. Use screen shots.

Robb_Barrett
Level 10
May 5, 2017

Everyone -

This thread is in response to the 2015 exam, aka #CertGate.  The exam has been re-written several times since this abomination and is now much better at showing proficiency in Marketo.

I'd like to request this thread be closed as I'm seeing responses to the 2017 exam in here.  Katie Pope​ or @Philip Tieu​, can you shut down this thread?

Robb Barrett
Janet_Dulsky
Adobe Employee
Adobe Employee
May 9, 2017

Robb, I have marked this thread as outdated and linked it to a thread about the new 2017 MCE exam: https://nation.marketo.com/message/160363-re-new-marketo-certification-exam#comment-160363. Thanks for bringing this up.

Janet