Captello Integration with Marketo | Community
Skip to main content
Level 5
June 12, 2024
Solved

Captello Integration with Marketo

  • June 12, 2024
  • 2 replies
  • 2324 views

Looking for anyone who uses Captello and has integrated it with their Marketo instance.  Newbie here, and I do not see any documentation on how to build out the trigger campaign to capture submissions.  Any guidance would be greatly appreciated!!!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SanfordWhiteman

Seems pretty straightforward. They upsert the lead and then trigger a campaign, and you can do anything you want in the flow.

 

That’s not necessarily the way I would do it — generally I prefer the Push Lead to Marketo endpoint, which you can then trigger on with Lead is Pushed to Marketo  — but it has the same effect. You get full control, they just tell you someone was captured.

 

P.S. The reason you can’t use other triggers like Added to Program or Data Value Changes is those will not fire repeatedly for the same program/value. You need something where even if there were no material changes to the lead, you still get signaled.

2 replies

SanfordWhiteman
Level 10
June 12, 2024

Where is the documentation of their Marketo integration? I see a one-page PDF but no details.

KARENBLAuthor
Level 5
June 17, 2024

Hi Sanford - it is found here: https://leadliaison.atlassian.net/wiki/spaces/LL/pages/921042958/Adobe+Marketo 

but within it, it does not show how to create the trigger campaign to capture.  I have been told you create any trigger campaign then link - but it just does not make any sense.  That was why I was reaching out to the community to see if anyone else has used this integration.

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
June 17, 2024

Seems pretty straightforward. They upsert the lead and then trigger a campaign, and you can do anything you want in the flow.

 

That’s not necessarily the way I would do it — generally I prefer the Push Lead to Marketo endpoint, which you can then trigger on with Lead is Pushed to Marketo  — but it has the same effect. You get full control, they just tell you someone was captured.

 

P.S. The reason you can’t use other triggers like Added to Program or Data Value Changes is those will not fire repeatedly for the same program/value. You need something where even if there were no material changes to the lead, you still get signaled.

Level 2
February 10, 2025

Hi Karen,

I am fairly new to Marketo, and looking into the integration of Captello. I trust you were able to successfully get your integration built and running? Although I've built out integrations in the past, I'm wondering if you have or could point me toward a template for the requirements gathering for Captello integration - or is it just a matter of which fields will be mapped?

 

Any feedback is appreciated.

 

Thanks!