Capping Lead Score at 100 Demo + Behaviour

You could try to do if lead score >= 100, then do nothing.

If your scoring system is adding the same pts to both fields, the scores should be equal.

Another thing you would need to do is add a campaign that says If Lead Score OR Behavior Score is above 100, then =100.

Hi Josh,

That is what I am currently doing, however the problem is that the Lead score is a sum of Behavioural and Demographic. This means that i can make the Behavioural and Lead score match, but it will not match when you add the Demographic score.

As an example:

* Lead has Demographic score = 10, Behavioural score = 70 for a total Lead score = 80
* Lead submits a form and gets 30 behavioural points. Flow adds 30 to both Behavioural and Lead, so lead now has Demographic = 10, Behavioural = 100, Lead Score = 110
* My score cap flow says if Lead > 100, then Behavioural = 100, Lead = 100. So now the lead has Demo = 10, Behavioural = 100, Lead = 100. The numbers no longer add up

If the scores didn't have to add up, the above would work perfectly. But they need to add up so not sure how to create a flow step that would essentially say only add points up to 100. So in the above example, it would only add 20 of the 30 points to both Behavioural and Lead.

The only other thing I can think of is to have a formula field that sums both fields automatically, but that would have to be in our SFDC instance rather than in Marketo.